M-Trade User GuideSubheading (optional)

Getting started | Updating profile | Setting up Quote Watch | Order Entry | Using Preset Orders | Order Activity | Cancelling/Replacing Orders

Order Activity

Viewing Order Status

To view all working and filled orders, as well as order history, follow these steps:

1. Highlight and select the Working Order option from the Activity menu â€" to view all open orders.

   

   Result: The Working Order page displays.

   

   Note: MTrade is designed to display updated information on demand. To update the status of your orders, you can change screens or click the Refresh button on the Activity page.

2. Enter the Account # (for brokers) or select from the drop-down list box (for retail users) to display orders for a specific account.

   Note: For multiple account users, click the All Accounts button to display all working orders across all accounts.

3. Do one or more of the following, as required.

   • If you wish to cancel or cancel/replace a working order, refer to the next topic, Canceling/Replacing Orders for instructions.
   • If you wish to view your fills, go to the next step.
   • If you wish to view dead order history, go to Step 5.

4. Highlight and select the Filled Order option from the Activity menu â€" to view all orders that have been executed at the Exchange.

   

   Result: The Filled Order page displays.

   

5. Highlight and select the Dead Order option from the Activity menu â€" to view all orders that have been rejected by your broker (retail users) or the Exchange, canceled, or expired.

   

   Result: The Dead Order page displays.

   

6. Click the Ticket number link for a specific order to view that order’s history.

   Result: The Trace Order window displays.

   

7. Highlight and select the Errors option from the Activity menu â€" to view error detail for orders rejected by the Exchange.